Privacy Policy

Using your information

At Frame Of Mine we are committed to protecting your privacy and looking after you details. We will only use information that we collect lawfully in accordance with the Data Protection Act 1998. There are two reasons we collect information about: firstly, to process your order and secondly to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing emails from us or from our associated companies in the future.

The information we collect

The information we collect about you includes your name, address, telephone number and email address. We do not collect sensitive information about you without your consent. The data we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you identify any errors we will delete or correct it at your request.

Protecting our information

The personal data held by us is stored securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your permission first. We use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your device. Please read our Cookies usage page for further information.

Contacting us

If you have any questions or concerns about privacy and our use of your personal information then please contact us by email at Alternatively, you can write to us at the address below: 

Frame Of Mine

Cookies Usage

What is a Cookie?

A cookie is a small text file that is stored on your computer, laptop, tablet or mobile device when you visit certain websites. Cookies are essential for the site to work correctly to enable the website to track of your progress through the website and remember relevant actions such as items you add to your shopping basket and any selections/preferences you change during your visit thus making your visits easier. They allow the website to remember this information for the next time you visit.

Cookies are not programs and therefore cannot contain viruses or other malicious software.  They do not allow the website to interact in any other way with your devices settings or files.

To place an order on our website you need to have cookies enabled. If you don’t want to allow cookies, please see the Managing Cookies section for assistance on how to turn them off.

We are providing this information in order to comply with current legislation and to be open about your privacy when using our website.  To read further unbiased information about the use of cookies the website is an independent source.

Frame Of Mine Cookie Policy

Without cookies enabled on your computer, tablet or mobile phone, you will not be able to make full use of the online shopping and personalised features on our website. Our cookies don’t store sensitive information such as your name, address or payment details – they simply associate you with this information for the duration of your session. 

Cookies that Frame Of Mine use

Our Site Cookies:

This cookie is for tracking your visit page to page and allows us to remember item you place in your shopping basket. With cookies disables, this would mean you would not be able to place an order as you would not be able to progress through the shopping process as the relevant information would not be retained. 

This cookie allows us to track whether you are logged in or not, and if you are logged in, who you are logged in as. Also if you are logged in, your shopping basket items are retained against your user profile in the secure database. This means, if you haven’t purchased on that visit, on you next visit and login to the website, your shopping basket contents are restored. No sensitive data stored via this cookie – we simply store just enough information to identify you in our database. This information is fully encrypted and secure. All cookies used are ‘first party’ cookies. This means that any cookie set by our website can only be used by our website. No other website is able to read or access information from any cookie set by our website. We do not use ‘third party’ cookies which would permit this, which is sometimes used by other website.

Google Analytics Cookies: 

These cookies are used by many websites to record information about users that visit their website. They are primarily used to enable us to examine activity and success of our website. It also allows us use this information to improve our users’ experience and to differentiate between first time visitors and repeat visitors to our website. 
They do not contain any personally identifiable information. For further information on how Google use cookies you can visit

Managing Cookies

If all cookies are disabled on your device it will mean that your shopping experience on our website will be severely limited. You will be able to browse our website but you will be unable to add products to the shopping basket and you will not be able to make a purchase.

Depending on the web browser and device you use, it is possible to control how cookies are used or delete existing cookies from your device. To find out how to control the use of cookies, or delete cookies from your device visit, which is an independent external resource.  Please note we cannot be responsible for the content of external websites.

Please remember that if you delete, block or restrict cookies used by Frame Of Mine you may not be able to experience the full benefits of online shopping with